Policies, Terms & Conditions
ArcHound.com, and owner Group Seven Technology, complies to the following policies, terms and conditions. Please contact us if you have any questions about these policies or usage of your personal information.
At ArcHound.com we respect your right to privacy and we understand that, as a visitor to ArcHound.com, you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of ArcHound.com, download free software, request information, or subscribe to our mailing lists.
ArcHound.com collects user information when you purchase our products, register a download or join a mailing list. We use this information to periodically notify our users about new products, upgrades, discount offers etc. The information we collect will not be used for any other purpose, unless we are required to do so by law or for the purpose of investigation of credit card fraud or the purpose of investigation of illegal distribution of our software.
ArcHound.com will never on-sell any of the above mentioned information to another party for any reason.
Online Transaction Information
ArcHound.com may share information regarding purchases with payment gateways and resellers for the express purpose of completing a transaction or verifying that a transaction is not fraudulent. In each case these companies do not share or resell private information for any purpose outside of completing the transaction.
Some services at ArcHound.com may require you to enroll in an email campaign corresponding to the Service in which you signed up, such as trials and software purchases. All automatic enrollment campaigns are Opt-out. All newsletter services are Opt-in and Opt-out.
Some anti-spam content filters, especially at more sensitive settings, can prevent our emails being delivered to your mailbox. Such filters may be on your PC and/or server at your organization or ISP.
We recommend you whitelist (within your anti-spam software) the email address *@ArcHound.com so email originating from that address is always delivered without it's content being checked.
Terms and Conditions of Ordering
Order acceptance, and the completion of the purchase contract between you and ArcHound.com, will take place on the dispatch of the products ordered unless we have notified you that we do not accept your order or you have cancelled by communicating your intent to our Purchasing Support Staff.
Non-acceptance of an order may be a result of one of the following:
- The product you ordered being unavailable from stock.
- Our inability to obtain authorization for your payment.
- The identification of a pricing or product description error.
- You not meeting the eligibility to order criteria (e.g. entitlement to upgrade or educational validation criteria).
Foreign version License Policy
ArcHound.com offers foreign localizations of some applications. These are available from regional language resellers. These resellers support the translation, foreign language support and are the exclusive distributors of these foreign versions.
To obtain a foreign language version of an application you need to buy a license from these resellers. It is NOT possible to buy an English license from ArcHound.com and then request a foreign language license.
ArcHound.com grants you a nonexclusive limited license to use the Digital ArcHound products sold through our web site ("the products") in accordance with these Terms and Conditions (the "license") issued by ArcHound.com.
Limited Usage Granted
Clients may only use each individual product on a single computer, belonging to either them or their respective client. Clients have to purchase same product once more in order to use product on another computer.
Clients are authorized to make any necessary modification(s) to each product, after purchase, to fit their purposes.
Clients may not place our products, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale of any kind without prior written consent from ArcHound.com.
Clients may not sub-license, assign, or transfer this license to anyone else without prior written consent from ArcHound.com.
Clients may not claim intellectual or exclusive ownership of our products modified or unmodified. All products are property of ArcHound.com.
Refund and Exchange Policy
Our products are digital files, hence there are no means to physically "return" the product for a refund or exchange. Therefore we do not grant refunds if a license key has been issued and installed. However, we will replace a damaged file with the same file, if such a request is made.
Please evaluate all products carefully prior to purchase as refunds will be given at the discretion of the Company Management if a license key has not been issued and installed. Please contact our Purchasing Support Staff with as much detail as possible to enable us to fully evaluate your claim.
If you have any further questions regarding our usage of your personal information, please contact me personally.
Glenn S. Hansen
President and Technology Architect
Group Seven Technology, Inc.
Last updated: 11/27/2007